Data Protection Policy

Data Protection Policy

This section outlines Entrance Edge Tutors data protection policies by strictly adhering to the Data (Use and Access) Act 2025, ensuring the data privacy and information data security of all students and parents involved in our educational services.

Neurologic Ltd, trading as Entrance Edge Tutors (the “Organisation”), is registered in England No. 02626472 with registered address at 31 Downlands Road, Purley, Surrey CR8 4JG, is committed to respecting and protecting your privacy. This applies whether you are a website visitor, customer, student, client, user, or any individual interacting with our services.

This policy explains how we collect, use, and manage information obtained through:

  • Our website
  • Any web-based applications or services (collectively, the “Applications”)
  • HTML-formatted email communications

Together, these are referred to as our “Services”.

By accessing or using our Services, you agree to the terms of this policy regarding how your information is collected and handled.

Scope of This Policy

This policy applies to personal data collected:
• Through email, text, or other electronic communications between you and the Organisation
• During registration processes or interactions on the website
• When engaging with marketing, promotions, or applications on third-party platforms

This policy does not apply to third-party data collection practices, including content or applications accessible via external links.

You are encouraged to review this policy carefully. Continued use of the Services following updates constitutes acceptance of any changes.

Our Commitment

We are committed to protecting personal information and maintaining appropriate safeguards. We take steps to ensure compliance with applicable data protection laws and regulations.

By using our Services, you consent to the processing of your information. For full details of your rights, please refer to the ICO guidance:
https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/individual-rights/

This policy does not create contractual or legal obligations beyond those required by applicable law.

General Use of Information

We may:
• Share data with third parties, including agents and contractors, where necessary to deliver services
• Use registration data to manage accounts, provide updates, and improve services
• Disclose information where required to grant access to restricted services or fulfil specific requests
• Use cookies to track and store usage data

We take reasonable measures to protect your data; however, due to the nature of the internet, absolute security cannot be guaranteed.

Encryption may be used where appropriate, but users acknowledge the inherent risks of transmitting data online. We are not liable for breaches unless caused by negligence or wilful default.

You may request corrections to your data at any time.

We reserve the right to update this policy by publishing revisions on our website.

Information provided by Users

Information may include:
• Registration details and mailing list subscriptions
• Event registrations and service enquiries
• Forms completed on the website
• Customer support communications
• Survey responses
• Transaction and purchase details
• Search queries

Any content posted on public areas of the website (e.g. forums or chat features) becomes publicly accessible.

Users submitting third-party personal data confirm they have the authority to do so. 

Information We Collect

We collect two main categories of data:

Personal Information

Information that identifies or relates to an individual, including:
• Name
• Organisation and job title
• Postal address
• Email address
• Telephone number
• Social media identifiers

Other Information

Non-identifiable data such as:
• Device and browser information
• Usage data
• Cookies and tracking data
• Location and demographic data
• Preferences and interests

Where non-personal data is combined with personal data, it will be treated as personal data.

Sources of Data Collection

We collect data:
• Directly from individuals
• Automatically via usage of Services (e.g. cookies, IP address tracking)
• From third-party sources (e.g. social media platforms, public databases)

If social media accounts are linked, certain profile data may be shared with us.

How We Use Informnation

We do not sell personal data.

We may use information to:
• Deliver and present Services
• Provide requested products, services, or information
• Manage accounts and provide support
• Send administrative notices (e.g. renewals, updates)
• Communicate changes to Services or policies
• Send marketing communications (where permitted)
• Enable participation in events, surveys, or promotions
• Personalise user experience
• Facilitate social sharing
• Conduct analytics and research
• Improve services and develop new offerings
• Prevent fraud and ensure security

We may also process data where required:
• To comply with legal obligations
• To respond to authorities
• To enforce agreements
• To protect rights, safety, and operations
• To detect and prevent fraud

Marketing communications will only be sent where consent is obtained where required, and users may opt out at any time.

Disclosure of Information

We may disclose information:
• To affiliates and subsidiaries
• To contractors and service providers
• As part of corporate transactions (e.g. mergers, acquisitions)
• To fulfil service delivery purposes
• Where required by law or legal process

We may also share aggregated, non-identifiable data for business and analytical purposes.

We are not responsible for how third parties (including customers using our platform) handle data once shared.

Legal Disclosure

We may access, retain, and disclose personal data where necessary:
• To comply with legal obligations
• To respond to law enforcement or government requests
• To enforce agreements
• To protect rights, property, or safety
• To investigate fraud or misuse

Where possible, we will notify users of such disclosures unless prohibited or unsafe to do so.

Data Access and Consent Management

We facilitate easy access to your data and allow you to manage consents in compliance with the latest legal standards and empowering you with full control over your personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data, including:
• Browsing activity
• Device and connection information
• Session behaviour

Types of cookies include:
• Session cookies (temporary)
• Persistent cookies (stored until expiry or deletion)

Advertising and Analytics

We may use targeted advertising and third-party analytics tools (e.g. Google Analytics, Quantcast) to:
• Analyse usage patterns
• Improve services
• Measure advertising effectiveness

Users can opt out via relevant third-party tools.

Users can manage cookie preferences through browser settings.

User Choices and Controls

Users may:
• Restrict or disable cookies
• Opt out of marketing communications
• Update preferences via account settings or unsubscribe links
• Contact us directly to manage data usage

Administrative communications may still be sent even if marketing is opted out.

Accessing and Updating Information

Users may:
• Access and update their information via their account
• Request corrections, deletions, or restrictions via email

Requests will be verified and processed as soon as reasonably practicable.

Certain data may be retained where required for legal or operational purposes.

Committed to Data Privacy, Proven by Compliance

Our team undergoes continuous training to ensure all practices remain compliant and your data rights are always protected.

Data Security & Retention

We implement reasonable technical and organisational measures to protect personal data. However, no system is entirely secure.

Users should notify us immediately if they suspect a security breach. 

Personal data will be retained only for as long as necessary to fulfil the purposes outlined in this policy, unless longer retention is required by law.

Security Measures

We maintain:
• Physical security controls (restricted access to facilities)
• Secure storage of digital and manual records
• Access controls and authentication systems
• Encryption where appropriate
• Business continuity plans
• Monitoring systems for detecting breaches

All breaches are investigated appropriately.

Privacy Concerns & Data Security

If you have any complaints regarding data protection, please contact below to raise your concern:

Name: Ms R Sharma
Email: info@entranceedgetutors.com

This policy may be updated periodically. Changes take effect upon publication on the website. Continued use of Services constitutes acceptance of updates.